Employer Liability for Employee Social Media

Buried within last week’s firestorm ignited by a couple of posts over at AgentGenius was an actually important issue that all social media practitioners and companies thinking about social media need to think about. When is a company or an organization responsible for the social media actions of its employees? Now, while I have gone … Read more

Of Flamewars, Personal Attacks, and Social Media

Earlier today, we had a bit of a brouhaha among the Twitterati of the real estate set.  The genesis was this video blog by Greg Cooper in which he blasted Todd Carpenter, attacked him personally, and laid the heavy artillery on to NAR.  Which then brought responses from various members of the RE.net, some friendly … Read more

Reviewing RPR Demo, Part 1: The Invention of Gunpowder

After a fairly lengthy silence, the team at RPR has released a deluge of new information on their new blog.  A couple of things before we delve in. First, Reggie Nicolay and his team deserve a ton of credit for the new blog.  It’s well-designed, the content is rich and detailed, and many of the … Read more

On Social Media Education

One of the most interesting threads of 2009 sort of blew up this past week over at Marc Davison’s place when he posted a heartfelt mea culpa about his past cynicism about social media.  Various heavy-hitter commenters came by and a full blown debate erupted.  Oh, it’s good stuff! But there was one topic within … Read more

Customer Wooing Illustrated (And Social Media?)

One of the finest online journals around is @Issue, which usually deals with topics surrounding design but with strong forays into advertising, marketing, and branding. I make sure to check up on it periodically, because of gems like this: This amusing graphic is from Marty Neumeier‘s book Zag: The No. 1 Strategy of High-Performance Brands … Read more

Why Social Media Might Be All Hype After All

In my Top Nine Things I’ve Learned at BlogWorld post, I wrote: Many social media professionals talk as if social media is the future of media, then act exactly the opposite when camera crews show up. I can’t forget the moment.  Due to some deadlines, I excused myself from a session to get some work … Read more

Reflections from REBlogWorld ’09: Branding in the Social Age

Greetings from Las Vegas — I’m not sure what time it is, even though I’ve been fully awake for, oh, a few hours.  But some of the discussions at REBlogWorld 2009 have been so great that I wanted to get something posted now. One of the more interesting sessions for me personally was the Branding … Read more