Video of my NPS Session at REBC Philadelphia

Thanks to Greg Afarian (@zipvogreg) of Zipvo, there’s apparently video evidence of my session at REBarCamp Philadelphia. It was a great and fun session, and I hoped it would be useful to people who attended. For more information on NetPromoter Score and Real Estate, you can check out the page on 7DS: www.7dsassociates.com/RENPS. Thanks again … Read more

Questions on New NAR Code of Ethics Policy

[UPDATE: The text of Standard of Practice 15-2 has been released. Please see below the fold.] According to Ben Martin of the Virginia Association of REALTORS over at VARBuzz.com, NAR has released a new Code of Ethics: Standard of Practice 15-2 was amended and a new Standard of Practice was approved to strengthen members’ obligations … Read more

Real Estate Insurgency Manual, Part 1: Outmaneuver and Neutralize

In my past writings, I’ve written about the seismic shift going on in the real estate brokerage industry from the perspective of Big Brokers and Big Brands.  You can find those writings here (and the parts linked there), here, here, and here.  At the same time, I’ve always wanted to write the other side of … Read more

A Contrarian View on the MIBOR Anti-Indexing Issue

If you’re on the RE.net, then you know that the hottest topic within the community right now is the issue of NAR’s ruling that search engines are no different from scrapers.  Even my post on this blog talking about social media process using just the NAR handling of the issue as an example got enormous … Read more

Message Control and Social Media

Back when Todd Carpenter was applying for the position of Social Media Manager at the National Association of REALTORS, I endorsed him with reservations. Those reservations had nothing to do with Todd, as he was (and is) perhaps the most qualified person to head up social media strategy for NAR.  When he got the position, … Read more